We do not store credit card details nor do we share customer details with any 3rd parties.
We take our responsibilities under the General Data Protection Regulation (GPDR) (EU) 2016 – 679 seriously. Your data is important to us and where we must retain it, we have a series of measures in place that govern how we treat it, where it is kept, how secure it is and when it is destroyed. It is our intention to review our policy on a regular basis to ensure that our systems are adjusted and kept up to date, where appropriate. If you would like to make any suggestions or would like to know more about the systems we have in place, please contact us.
Dwyers Garden Cafe does not currently operate a delivery service through TouchTakeaway.
To provide the best customer satisfaction, we provide the following solutions. Feel free to contact us if you have any questions regarding the Return & Refund Policy by using the contact details below. Preparation of your order can begin immediately after your order has been confirmed. We cannot accept cancellations once your order has been confirmed with the restaurant. If you receive food that is different from your receipt, we sincerely apologise. Please call us as soon as you notice that there was an error in your order. You may come to pick up the correct food item. For credit card payments, you will be refunded the sales price amount associated with the error and recharged for the new items price. In the same way, you will receive the difference of the balance back as credit for the new item if less than the food received in error. In some cases, we may offer you a store credit. Your order will be priority if you come to pick it up. In all cases, please return the food order in the original container(s)* to our host. In the rare occasion that you do not receive food that is on your receipt, we will make it up to you. Please call us as soon as you notice that any food items were not received in your order. You may cancel the missed food before we prepare it without any question, and we will refund the amount to a credit/debit card or we will refund you with a store credit.